Frequently Asked Questions

Discover the quality and satisfaction that make ExpertsPunch a favorite among Etsy buyers.

What embroidery file formats do you provide?

We deliver all major formats: DST, EMB, PES, JEF, EXP, plus a PDF preview for approval. Compatible with Tajima, Brother, Janome, Singer, and all commercial machines.

How fast is your turnaround time?
Standard delivery is 2-6 hours. Rush service is always FREE and available 24/7. Most orders complete in under 4 hours.
Can you digitize from poor quality images?

Absolutely! We specialize in transforming blurry, pixelated, or low-resolution artwork into crisp, embroidery-ready files.

What's included in your pricing?

Every order includes: digitized file, PDF preview, unlimited revisions, expert consultation, and lifetime file storage.

Do you offer bulk discounts?

Yes! Volume discounts start at 10+ designs. Contact us for custom enterprise pricing.

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